Konsultasi ISO 22301:2019

Building Business Resilience, Protecting Critical Services, and Audit Readiness. Memastikan layanan kritikal tetap berjalan meskipun gangguan terjadi.

Konsultasi Project BCMS

Business Resilience Excellence

Kami membantu organisasi membangun dan menerapkan BCMS berbasis ISO 22301:2019 agar layanan kritikal tetap berjalan saat terjadi gangguan—mulai dari insiden IT, bencana, kegagalan vendor, hingga krisis operasional.

Pendekatan kami disesuaikan dengan profil risiko dan realita operasional organisasi:

✅ Business Process–Based BCMS
✅ BIA (MTPD/RTO/RPO) & Risk Assessment
✅ BC Strategy & BCP/DRP Development
✅ Kesiapan Exercise & Audit Sertifikasi

Mengapa ISO 22301 Penting?

Tanpa persiapan, gangguan operasional dapat berakibat fatal:

Downtime layanan & hilangnya revenue.
Risiko kepatuhan terhadap regulator.
Gangguan supply chain & pemulihan lambat.
Kerusakan reputasi di mata stakeholder.
Ketidaksiapan tim dalam menghadapi krisis.
Kehilangan kepercayaan pasar & mitra.

Metodologi: Process & Risk-Based Resilience

1 Process & Service Criticality Mapping

Identifikasi proses/layanan kritikal end-to-end, ketergantungan internal-eksternal, dan titik kegagalan utama.

2 Business Impact Analysis (BIA)

Menentukan kriteria dampak, MAO, MTPD, RTO, dan RPO untuk menetapkan prioritas pemulihan operasional.

3 Risk Assessment (Scenario-Based)

Analisis skenario: IT outage, cyber incident, bencana alam, vendor failure, hingga supply chain disruption.

4 Business Continuity Strategy

Pengembangan strategi pemulihan (People, Process, Tech, Facility) sesuai risk appetite perusahaan.

5 Plan Development & Capability Building

Penyusunan BCP/DRP, crisis communication, serta pembentukan bukti penerapan yang solid untuk audit.

6 Exercise & Audit Readiness

Tabletop exercise, audit internal, management review, dan simulasi kesiapan sertifikasi global.

Tahapan Konsultasi

Tahap 1: Assessment & BCMS Development

Gap Analysis terhadap ISO 22301:2019
Workshop BIA (MTPD/RTO/RPO Determination)
Workshop Risk Assessment (Scenario-based)
Penyusunan BC Policy & Objectives
Finalisasi Core Documents & Governance BCMS

Tahap 2: Strategy, Planning & Implementation

Penyusunan BC Strategy & Recovery Priorities
Pengembangan BCP & DRP (Technical/Operational)
Crisis Communication & Escalation Flow Design
Awareness & Role-based Training Tim Terkait
Pembentukan Evidence (Records) Implementasi

Tahap 3: Exercise, Audit & Readiness

Penyusunan Program Exercise & Tabletop Plan
Pelaksanaan Simulasi / Tabletop Exercise
Pelatihan & Pelaksanaan Audit Internal BCMS
Facilitation of Management Review
Mock Audit & Final Readiness Check

Deliverables (Output Project)

BIA Report (Prioritas & Recovery Metrics).
Scenario-Based Risk Assessment Report.
BC Strategy & Recovery Options Document.
Paket BCP & DRP (Ready to Execute).
Integrated Crisis Communication Flow.
Tabletop Exercise Report & Recommendations.